Refund Policy

      

  • You may not cancel or change the order and the Agreement once it has been placed.
  • You must check your package for any physical damage prior to accepting delivery, and if there are any damages, you must not accept delivery. We will not be liable for Goods which are damaged in transit if the Proof of Delivery (POD) is signed, and goods are accepted.
  • If there is an issue with the order, you must inform us within Forty-Eight (48) hours of the Goods being delivered with photographic evidence. If we are satisfied that the Goods have not been damaged in transit and that they are faulty or mist described, we will inform you in writing that you can return the Goods to us. Once we have received the Goods, we will refund the price of the Goods by way of a bank transfer to a bank account nominated by you or on the credit card or debit card used by you to pay.
  • You must return the Goods to us without undue delay and in any event not later than fourteen (14) days after the day on which we have informed you in writing that you can return the Goods to us. You must bear the cost of this returns process. Goods can be sent back to our returns address: 16 Activity Crescent, Molendinar, Qld 4214.